Shipping rates:

• Free delivery on all orders above ₹2000 (for Maharashtra) & ₹3000 (For other states).

• For orders of lower value, a charge of ₹200 per shipment is applicable.

​​

Processing / Dispatches:

• All products are thoughtfully hand-crafted by our team at our workshop in Goregaon, Mumbai. We strive to ensure each order is curated with care.

• All orders typically require a processing time of 2-5 business days before dispatch. This timeframe allows us to carefully create and prepare your items. Once processed, delivery time will vary based on your location.

• During the holidays and major promotions, shipping may require additional time. Once an order is packed and ready to ship, customers will be notified. 

• Please note that all orders typically require a processing time of 2-5 business days before dispatch. Once your parcel is shipped, we cannot reroute it. If we are unable to meet your delivery requirements, we will notify you.

• In the unlikely event that delivery is not possible for any reasons outside the control of Farm Studio, including but not limited to poor courier services in the delivery area, inaccessibility of the delivery area, or force majeure events, we shall inform you of such inability to deliver and cancel your order, followed by a full refund.
   

Shipping Time:

• For most serviceable pin codes, we deliver within 3-5 business days. However, due to unforeseen circumstances like weather, strikes, remote locations, or any other reason, it may take longer. You will, however, be able to track your package using a unique tracking link that we will email you after your order is sent to our delivery partner

• We only use reliable courier companies and/or Speed Post. Farm Studio is not liable for any delays in delivery caused by the Courier Company or by factors beyond its control. We shall endeavour to ensure the timely delivery of your order within the estimated time mentioned in the order confirmation.

 

LIVE PLANT TERRARIUMS RESTRICTED DELIVERY POLICY

1. Geographic Restrictions: Our Live Plant Terrariums are delicate, handcrafted items that require specialized handling. Consequently, delivery for these products is strictly limited to the following regions within India:

• Mumbai

• Thane

• Navi Mumbai

2. Out-of-Zone Orders: We utilize a specialized hand-delivery network to ensure the integrity of our live products; therefore, we cannot fulfill orders for Live Plant Terrariums located outside the zones listed above. We kindly request that customers residing outside these areas refrain from placing orders for live plant products.

3. Cancellation & Administrative Fees: In the event an order is placed for delivery for locations outside of Mumbai, Thane & Pune city limits, the Company reserves the right to cancel the transaction upon review.

Refund Policy: A refund will be initiated to the original payment source.

Deductions: A mandatory 10% administrative fee will be deducted from the total order value. This deduction is applied to recover non-refundable Razorpay gateway charges, logistics planning, and operational costs incurred by the Company during the processing of the invalid order.

​​